7 urgent trends every business leader needs to know in 2021: Flexible work is here to stay -- Leaders are out of touch with employees and need a wake-up call -- High productivity is masking an exhausted workforce -- Gen Z is at risk and will need to be reenergized -- Shrinking networks are endangering innovation -- Authenticity will spur productivity and wellbeing -- Talent is everywhere in a hybrid work world -- What’s at stake: As the world opens up, more employees are evaluating their next moves: Create a plan to empower people for extreme flexibility -- Invest in space and technology to bridge the physical and digital worlds -- Combat digital exhaustion from the top -- Prioritize rebuilding social capital and culture -- Rethink employee experience to compete for the best and most diverse talent.