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Company to company A task - based approach to business emails, letters and faxes

Por: Little, John .

New York Cambridge University press 2005Edición: Fourth edition.Descripción: 128 páginas.ISBN: 978-0.521-60975-3.Tema(s): IDIOMA INGLÉS

| DESCENTRALIZACIÓN

| GRAMÁTICA

| DIÁLOGOS

| EXPRESIONES

| CORREOS ELECTRÓNICOS

| CARTAS

| CLIENTES

| FAXES

| SERVICIO AL CLIENTE

| PROMOCIÓN DEL PRODUCTO

| IGUALDAD DE GÉNERO

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Contenidos:

Making enquiries -- Business prospects -- Contacting customers -- When things go wrong -- Getting things done -- Maintaining contact -- Customer service -- Product promotion.

Resumen: The course includes new guidance on writing emails, British and American English usage, style, levels of formality and politeness, customer-service language, inviting and responding to invitations, use of paragraphs and other language points.

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Making enquiries -- Business prospects -- Contacting customers -- When things go wrong -- Getting things done -- Maintaining contact -- Customer service -- Product promotion.

The course includes new guidance on writing emails, British and American English usage, style, levels of formality and politeness, customer-service language, inviting and responding to invitations, use of paragraphs and other language points.

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Company to company A task - based approach to business emails, letters and faxes

Por: Little, John.

Por: Little, John .