Benchmarking in Public Sector Management
Por: Trosa, Sylvie
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Colaborador(es): Williams, Suzanne.
París OCDE 1996Descripción: 16 páginas.Tema(s): BENCHMARKING | CULTURA ORGANIZACIONAL | ADMINISTRACIÓN PÚBLICA | SERVICIOS PÚBLICOS | SECTOR PÚBLICO | GESTIÓN INTEGRAL DE RIESGOS | GESTIÓN PÚBLICA | EMPLEO PÚBLICO | ORGANIZACIÓN INSTITUCIONAL | IGUALDAD DE GÉNERO | ESTRUCTURA ORGANIZACIONAL | VALORES ORGANIZACIONALES | FRANCIARecursos en línea: Haga clic para acceso en línea
En: Public Management Occasional Papers 1996. Número 9, p. 45-70Resumen: This paper outlines Australian experiences in benchmarking of performance of public sector organisations, a performance management tool that is attracting increasing interest in many Member countries, which includes interest in international benchmarking of performance. The paper illustrates both the benefits and pitfalls of performance benchmarking.
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This paper outlines Australian experiences in benchmarking of performance of public sector organisations, a performance management tool that is attracting increasing interest in many Member countries, which includes interest in international benchmarking of performance. The paper illustrates both the benefits and pitfalls of performance benchmarking.
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