Changes in the public administration -- Training Strategy -- one aspect of HRM -- In-service Training -- Best practices for IST of public managers

The modernization of public administration requires not only changes in the strategy and structure, but also in culture and behaviour. Staff plays therefore a very important role in the whole reform process. Particularly in the reform-countries the cultural and behavioural changes are very difficult and long. The former employees and managers are the same who are now responsible for the modernization and they are one of the success factors. Without any approval and support of the staff it is impossible to conduct any reform successfully. New challenges at every governmental level necessitate modification of the behaviour in many fields, which requires new skills and organizational learning. Comprehensive knowledge is needed for successful implementation of the reform process. Therefore continuous education of employees and managers becomes extremely important.