Jobs and responsibilities -- New contacts -- Offers -- Negotiations -- Orders -- Customer care

English for Sales and Purchasing is a book for people who need to communicate effectively with internationar clients and colleagues. Although sales and purchasing pursue different objectives within a business, both rotes require fluent business English to achieve their goals. Buyers and sales people manage international clients, deal with foreign suppliers, attend international [exhibitions, draw up proposals, and deal with all manner of complaints and enquiries. English for Sales and Purchasing presents all the essential expressions and conversation techniques that will enable you to communicate successfully in all these situations.